What is the membership cancellation policy?

You may cancel a membership at any time.

If you have not yet placed any orders* using your membership, you may cancel within 30 days of becoming a member. In this event, you will be refunded the full membership fee and your plan will be terminated. Otherwise, we offer cancellations only after the billing period has ended. 

* If you placed an order but returned the order in its entirety, this does NOT qualify for a refund (as a purchase was made).

If you have placed orders using your membership, you may still cancel after the current billing period has ended. And you will have access to all the membership benefits until the end of the current billing period. We do not offer pro-rated refunds.